SCHEDULED COURSES
Retail Digital Supply Chain
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face)
Duration
3 days full-time, with an optional distribution centre/warehouse site-visit day for in-house cohorts.
Microfinance Administration
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face) / E5,850 (Online – Virtual Instructor Led)
Duration
3 days full-time, or 6 half-day sessions. Designed for whole-team in-house delivery at individual SACCOs, or cluster delivery for several small SACCOs jointly.
Fraud Prevention & Monitoring
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face)
Duration
3 days full-time. A 1-day fraud-awareness variant is available for general staff and boards.
Advanced Sales & Marketing
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E7,250 (Face to Face)
Duration
4 days, or a 2+2 format with field application between blocks.
Effective Debt Collection Strategies
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face)
Duration
3 days practical, or a 2-day intensive for experienced teams. Strongest as in-house delivery using the client's own (anonymised) portfolio data.
Microsoft Excel 365 Level 3 With AI
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E5,400 (Face to Face)
Duration
2 Days
Marketing and Sales
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 NA
Duration
4 Days
1
Professional Sales Consultancy & Customer Service
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 15 September 2026
- 📅 End: 18 September 2026
- 💳 E7,200 (Face to Face) / E6,480 (Online – Virtual Instructor Led)
Duration
4 Days
Train the Trainer
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,450 (Face to Face)
Duration
5 days including the assessed practicum
Financial Management for Non-Financial Managers
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 days full-time, or 6 half-day sessions. A public-sector Public Finance Management variant is available for ministries and SOEs.
1
ERM – Financial Services
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 September 2026
- 📅 End: 4 September 2026
- 💳 E7,500 (Face to Face) / E6,750 (Online – Virtual Instructor Led)
Duration
4 Days
Performance Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 days full-time. A 1-day intensive for supervisors and a system-design consulting extension for HR teams are available.
Compliance Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E7,250 (Face to Face) / E5,850 (Online – Virtual Instructor Led)
Duration
4 days full-time, or 8 half-day virtual sessions.
Project Planning & Scheduling
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face)
Duration
4 days full-time, including a full-day computer lab. Delegates should bring laptops (trial scheduling software provided).
1
Excel with AI
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 24 August 2026
- 📅 End: 25 August 2026
- 💳 E3,850 (Face to Face)
Duration
2 Days hands-on (computer lab). An advanced day (Power Query deep-dive and AI analytics) is available as a follow-on.
Know Your Customer (KYC) Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 days full-time, or a 2-day intensive for experienced onboarding teams. Designed for whole-branch and whole-department cohorts.
Business Writing & Communication
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 days, or 5 half-day sessions. A 2-day 'Board and Executive Writing' advanced variant is available for secretariat and senior teams.
Strategic Planning & Execution
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face) / E5,850 (Online – Virtual Instructor Led)
Duration
4 days in executive format (can be split 2+2), or a 3-day residential retreat format for boards and EXCOs. In-house facilitated strategy sessions are available as an extension
Retail Merchandising, Sales & Customer Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E7,250 (Face to Face) / E6,250 (Online – Virtual Instructor Led)
Duration
4 days full-time, or 8 half-day sessions for in-store scheduling. Can be twinned with Retail Operations Management as a two-week retail certification.
Retail Marketing Strategy
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 3 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 days full-time, or 6 half-day virtual sessions.
Strategic Leadership & Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E6,250 (Face to Face)
Duration
5 days, or a 1-month leadership journey delivered in monthly 1.5-day blocks with workplace application assignments between blocks.
Emotional Intelligence for Leaders
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 30 July 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
2 days intensive, with an optional half-day follow-up clinic 6–8 weeks later. Available as an in-house leadership-team intervention.
1
Call Centre & Customer Contact Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 13 October 2026
- 📅 End: 16 October 2026
- 💳 E7,250 (Face to Face)
Duration
4 days full-time, or 8 half-day sessions scheduled around shift patterns. In-house delivery on the client's floor is encouraged.
Microfinance & SACCO Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 3 August 2026
- 💳 E7,250 (Face to Face) / E6,250 (Online – Virtual Instructor Led)
Duration
5 Days full-time, or modular delivery over 5 weekends (PT). In-house institutional cohorts are encouraged.
Retail Operations Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 3 August 2026
- 💳 E6,250 (Face to Face) / E5,850 (Online – Virtual Instructor Led)
Duration
4 Days full-time, or 6 weekly sessions. Multi-store retailers may commission an in-house training.
Agile Project Management
- 📍 4th Floor Sibekelo Building 2, Mbabane
- 📅 Start: 1 August 2026
- 📅 End: 1 August 2026
- 💳 E3,850 (Face to Face) / E3,450 (Online – Virtual Instructor Led)
Duration
3 Days full-time intensive (including a full-day agile simulation), or 5 half-day virtual sessions.
AAT ESWATINI
ABOUT US
Inspired by AAT South Africa’s more than 20 year legacy of impact and empowerment, AAT Eswatini is dedicated to unlocking potential, building capacity, and supporting the professionals and organisations driving the Kingdom forward.
Together, we are shaping a stronger future for Eswatini.
In Partnership with
Building Capacity Nationwide
Committed to Excellence
AAT SOUTH AFRICA
AAT South Africa delivers industry-leading accredited training and workforce development solutions. We are dedicated to raising standards, building professional capacity, and empowering organizations across the region.
COURSES ON OFFER
Below is a comprehensive list of the professional assessment and training courses we offer.
This extensive catalog details the accredited programs available through our dedicated training centers across Eswatini and South Africa. Designed to empower growth and enhance skills development in various fields. Each course is structured to provide top-tier, quality-assured education.
AAAT Eswatini Programs (Skill Programs)
This program offering is based on local customer needs.
Receptionist
Receptionist Skills Programme (NQF Level 3)
A brief description of the programme: A foundational skills course designed to equip frontline staff with professional communication, customer handling, and administrative competence for dynamic office environments.
Relevant Info & Key Modules:
- Professional Telephone Etiquette and Call Handling
- Efficient Diary and Appointment Management
- Customer Service Excellence for Diverse Frontline Interaction
- Essential Records and Information Management
- Proficient Use of Office Equipment and Business Documents
NQF Level: 3 (SAQA Accredited)
Total Duration: 2 Days of intensive contact sessions
Office Management
Office Management Programme
A brief description of the programme: A comprehensive course designed to equip office administrators and managers with the skills to run an efficient, organized, and digitally optimized corporate office environment.
Relevant Info & Key Modules:
- Advanced Office Administration & Workflow Optimization
- Digital Document Control and Records Management
- Meeting Coordination, Agenda Setting, and Minute Taking
- Facilities and Resource Allocation Control
- Basic Financial Tracking and Expense Reporting
NQF Level: 4 / 5 (Industry Aligned)
Total Duration: 3 Days of interactive contact sessions
Professional Sales Consultancy & Customer Service
Professional Sales Consultancy & Customer Service
A brief description of the programme: Engineered to transform sales representatives into trusted consultants by blending modern relationship-selling tactics with world-class customer service frameworks.
Relevant Info & Key Modules:
- The Consultative Sales Cycle: Prospecting to Closing
- Understanding Consumer Behavior and Buying Psychology
- Handling Objections and Masterful Negotiation Techniques
- Customer Retention and Managing High-Value Relationships
- Service Recovery Frameworks for De-escalating Unhappy Clients
NQF Level: 4 (SAQA Accredited)
Total Duration: 3 Days of intensive contact sessions
Project Management (Project Planning)
Project Management (Project Planning)
A brief description of the programme: A practical guide to conceptualizing, planning, and charting complex corporate projects from initiation to successful execution while controlling constraints.
Relevant Info & Key Modules:
- Project Life Cycle Foundations and Scoping Blueprint
- Work Breakdown Structures (WBS) and Project Scheduling
- Resource Allocation, Budget Estimation, and Cost Control
- Risk Identification, Mitigation, and Contingency Planning
- Project Monitoring, Evaluation, and Stakeholder Reporting
NQF Level: 5 (Aligned with International Standards)
Total Duration: 4 Days of hands-on simulation training
Coaching and Mentorship
Coaching and Mentorship Programme
A brief description of the programme: Empowering corporate leaders and supervisors with psychological frameworks and structured communication models to nurture internal talent and drive performance.
Relevant Info & Key Modules:
- Differentiating Between Coaching, Mentoring, and Managing
- The GROW Model Framework for Performance Development
- Active Listening Techniques and Powerful Questioning Skills
- Constructive Feedback Strategies and Overcoming Performance Resistance
- Designing Long-Term Development and Succession Plans
NQF Level: 5 (Leadership Development)
Total Duration: 2 Days of intensive workshops
Communication
Effective Workplace Communication
A brief description of the programme: A fundamental course targeting communication barriers within organizations, helping teams collaborate seamlessly across verbal, non-verbal, and written channels.
Relevant Info & Key Modules:
- The Communication Cycle and Identifying Behavioral Barriers
- Assertive Communication vs. Aggressive/Passive Formats
- Cross-Cultural Communication Competency for Diverse Workforces
- Conflict Resolution Tactics Through Collaborative Dialogue
- Interdepartmental Communication and Team Alignment Dynamics
NQF Level: 3 / 4 (Core Skills)
Total Duration: 2 Days of contact learning
Ethical and Risk Management
Ethical and Risk Management
A brief description of the programme: Designed to instil a culture of corporate governance, transparency, and systematic risk minimization to ensure legal, ethical, and organizational safety.
Relevant Info & Key Modules:
- Principles of Professional Ethics and Code of Conduct Alignment
- Identifying Corporate Risk: Operational, Financial, and Reputational
- Risk Assessment Matrices and Compliance Frameworks
- Fraud Prevention, Whistleblowing Policies, and Internal Control Systems
- Developing an Enterprise-Wide Risk-Aware Culture
NQF Level: 5 / 6 (Governance & Strategy)
Total Duration: 3 Days of interactive contact sessions
Self and Time Management
Self and Time Management
A brief description of the programme: Focused on individual personal effectiveness, this course trains professionals to overcome procrastination, optimize schedules, and manage workplace stress.
Relevant Info & Key Modules:
- The Eisenhower Matrix: Distinguishing Urgent vs. Important
- Overcoming Procrastination and Identifying Personal Time-Wasters
- Goal Setting Frameworks using SMART Criteria
- Stress Management, Resilience Building, and Work-Life Integration
- Leveraging Digital Calendars, Planners, and Task Automation Tools
NQF Level: 3 / 4 (Personal Excellence)
Total Duration: 1 Day of high-impact training
Workplace Readiness (accredited & non-accredited)
Workplace Readiness Programme
A brief description of the programme: A bridging course curated for graduates and entry-level hires to transition smoothly into formal corporate environments by developing soft skills and professional conduct.
Relevant Info & Key Modules:
- Understanding Corporate Culture, Ethics, and Team Dynamics
- Professional Etiquette: Dress Codes, Punctuality, and Email Protocol
- Introduction to Business Communication and Meeting Contexts
- Basic Critical Thinking, Creative Problem Solving, and Adaptability
- Career Track Management and Performance Appraisal Basics
NQF Level: 3 / 4 (Accredited & Non-Accredited Pathways Available)
Total Duration: 5 Days of comprehensive onboarding orientation
Entrepreneurship Readiness Programme
Entrepreneurship Readiness Programme
A brief description of the programme: Designed for aspiring entrepreneurs to turn viable ideas into structural realities, touching on compliance, funding models, and business architectures.
Relevant Info & Key Modules:
- Ideation Frameworks and Market Feasibility Testing
- Drafting a Viable, Investor-Ready Business Plan
- Fundamentals of Startup Finance: Cash Flow, Budgeting, and Pricing
- Regulatory Compliance, Company Licensing, and Business Registration
- Guerilla Marketing and Initial Customer Acquisition Frameworks
NQF Level: 4 / 5 (Venture Development)
Total Duration: 5 Days of practical venture planning
Business Writing and Communication
Business Writing and Communication
A brief description of the programme: Aimed at clarifying written correspondence, this technical writing course focuses on producing impactful emails, comprehensive reports, and logical corporate proposals.
Relevant Info & Key Modules:
- The Principles of Modern Professional Business Writing
- Structuring Formal Corporate Reports and Executive Summaries
- Email Etiquette, Formatting, and Intentional Audience Targeting
- Writing Winning Business Proposals and Briefs
- Editing, Proofreading, and Eliminating Corporate Jargon
NQF Level: 4 (SAQA Accredited Module)
Total Duration: 2 Days of intense written lab sessions
Managing Personal Finances
Managing Personal Finances
A brief description of the programme: A crucial wellness course designed to aid employees in optimizing personal financial habits, curbing debt, budgeting effectively, and preparing for future security.
Relevant Info & Key Modules:
- Personal Budgeting: Tracking Income, Fixed Costs, and Variable Costs
- Debt Management, Credit Score Optimization, and Elimination Strategies
- Savings, Compound Interest Foundations, and Basic Wealth Building
- Retirement Planning and Navigating Insurance Policies
- Psychology of Spending: Developing a Mindset for Financial Health
NQF Level: 3 (Employee Wellness Elective)
Total Duration: 1 Day of high-impact financial coaching
Microsoft Excel with Copilot (Levels 1, 2 & 3)
Microsoft Excel with Copilot (Levels 1, 2 & 3)
A brief description of the programme: A cutting-edge digital literacy track showing how to use classical spreadsheets alongside AI-driven Microsoft Copilot prompts to execute predictive modeling and rapid data analysis.
Relevant Info & Key Modules:
- Level 1: Spreadsheet Essentials, Formatting, and Core Math Functions
- Level 2: Data Architecture, VLOOKUP/XLOOKUP, and Pivot Tables
- Level 3: Advanced Automation, Forecasting, Macro Scripts, and Dashboard Assembly
- AI Prompt Engineering for Excel Copilot to build automated formulas instantly
- Generating Instant Business Insights & Charting via Natural Language Prompts
NQF Level: 3 / 4 / 5 (Advanced Technical Competency Track)
Total Duration: 3-5 Days (1 to 2 Days per Target Progression Level)
SETA Learnerships (AAAT South Africa)
The following programs from AAAT South Africa can be offered and customized locally based on Eswatini’s needs.
merSETA SP: Safe Use of Tools and Equipment
merSETA SP: Safe Use of Tools and Equipment
- SAQA: SP 0700/12-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Safety, Health and Environmental Representative
merSETA SP: Safety, Health and Environmental Representative
- SAQA: SP 103919-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Health and Safety Skills
merSETA SP: Health and Safety Skills
- SAQA: SP 0948/15-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Logistics and Planning Phase 3
merSETA SP: Logistics and Planning Phase 3
- SAQA: SP 0887/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Logistics Operation Skills
merSETA SP: Logistics Operation Skills
- SAQA: SP 084913-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Warehouse and Logistic Planner
merSETA SP: Warehouse and Logistic Planner
- SAQA: SP 096416-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Allocator and Planner of Production Tasks
merSETA SP: Allocator and Planner of Production Tasks
- SAQA: SP 0288/08-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Production Stock Control
merSETA SP: Production Stock Control
- SAQA: SP 0749/13-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Production Process Worker
merSETA SP: Production Process Worker
- SAQA: SP 0608/11-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Project Budget Supervisory Skills
merSETA SP: Project Budget Supervisory Skills
- SAQA: SP 0886/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Production Systems Controller
merSETA SP: Production Systems Controller
- SAQA: SP 0698/12-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Production Quality Assurance Skills
merSETA SP: Production Quality Assurance Skills
- SAQA: SP 0889/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Production Coordinating Skills
merSETA SP: Production Coordinating Skills
- SAQA: SP 088814-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Assistant Project Manager
merSETA SP: Assistant Project Manager
- SAQA: SP 100317-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Work in A Team
merSETA SP: Work in A Team
- SAQA: SP 0879/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Supervisory Management Phase 1
merSETA SP: Supervisory Management Phase 1
- SAQA: SP 0375/09-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Material Handler
merSETA SP: Material Handler
- SAQA: SP 104219-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: First Line Maintainer
merSETA SP: First Line Maintainer
- SAQA: SP 1001/17-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Understanding of Quality Indicators in Manufacturing
merSETA SP: Understanding of Quality Indicators in Manufacturing
- SAQA: SP 0878/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Stock Counting
merSETA SP: Stock Counting
- SAQA: SP 0905/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Routine Maintenance Using Tools and Equipment
merSETA SP: Routine Maintenance Using Tools and Equipment
- SAQA: SP 0904/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Routine Maintenance Operator
merSETA SP: Routine Maintenance Operator
- SAQA: SP 0961/15-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
merSETA SP: Material Stock Balance Maintainer
merSETA SP: Material Stock Balance Maintainer
- SAQA: SP 099317-17/
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
SP: Managing Personal Finances
SP: Managing Personal Finances
- SAQA: SETA-SP-MPF
- NQF Level 5
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Business Writing and communication
SP: Business Writing and communication
- SAQA: SETA-SP-BWC
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Entrepreneurship Readiness programme
SP: Entrepreneurship Readiness programme
- SAQA: SETA-SP-ERP
- NQF Level 2
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Workplace Readiness
SP: Workplace Readiness
- SAQA: SETA-SP-WR
- NQF Level 2
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Self and time Management
SP: Self and time Management
- SAQA: SETA-SP-STM
- NQF Level 2
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Financial Administration
SP: Financial Administration
- SAQA: SETA-SP-FA
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Business Management
SP: Business Management
- SAQA: SETA-SP-BM
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Applying emotional Intelligence to management
SP: Applying emotional Intelligence to management
- SAQA: SETA-SP-ΑΕΙΜ
- NQF Level 5
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Coaching and Mentoring
SP: Coaching and Mentoring
- SAQA: SETA-SP-CM
- NQF Level 5
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Management principles and techniques
SP: Management principles and techniques
- SAQA: SETA-SP-PEOM
- NQF Level 5
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Leadership and Management Techniques
SP: Leadership and Management Techniques
- SAQA: SETA-SP-L&MT
- NQF Level 5
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Femable
SP: Femable
- SAQA: SETA-SP-FS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Employ a systems approach
SP: Employ a systems approach
- SAQA: SETA-SP-ESAS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Ethical and Risk Management
SP: Ethical and Risk Management
- SAQA: SETA-SP-ERMS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Communication and Organisational Skills
SP: Communication and Organisational Skills
- SAQA: SETA-SP-COS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Role of a manager
SP: Role of a manager
- SAQA: SETA-SP-RMS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Team Management
SP: Team Management
- SAQA: SETA-SP-TMS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Strategic Management
SP: Strategic Management
- SAQA: SETA-SP-SMS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Operations Management
SP: Operations Management
- SAQA: SETA-SP-OMS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Mentorship
SP: Mentorship
- SAQA: SETA-SP-MPS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Management
SP: Management
- SAQA: SETA-SP-MS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Leadership
SP: Leadership
- SAQA: SETA-SP-LS
- NQF Level 4
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Project Management (Project Planning)
SP: Project Management (Project Planning)
- SAQA: SETA-SP-PM5
- N/A
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Office Management
SP: Office Management
- SAQA: SETA-SP-OM
- NQF Level 3
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Receptionist
SP: Receptionist
- SAQA: SETA-SP-RSP
- NQF Level 3
- Course Type: Skills Programme
- Type: SETA
- Credits: 0
SP: Work Based Learning and Development Practitioner
SP: Work Based Learning and Development Practitioner
- SAQA: SP-220322
- NQF Level 5
- Course Type: Skills Programme
- Type: QCTO
- Credits: 30
SP: Skills Development Facilitation Practitioner
SP: Skills Development Facilitation Practitioner
- SAQA: SP-220321
- NQF Level 5
- Course Type: Skills Programme
- Type: QCTO
- Credits: 40
SP: Learning Support Facilitator
SP: Learning Support Facilitator
- SAQA: SP-211007
- NQF Level 5
- Course Type: Skills Programme
- Type: QCTO
- Credits: 20
SP: Contact Centre Compliance Ensurer
SP: Contact Centre Compliance Ensurer
- SAQA: SP-250401
- NQF Level 6
- Course Type: Skills Programme
- Type: QCTO
- Credits: 22
SP: New Venture
SP: New Venture
- SAQA: SP-210401
- NQF Level 2
- Course Type: Skills Programme
- Type: QCTO
- Credits: 32
SP: Workplace Essential Skills
SP: Workplace Essential Skills
- SAQA: SP-211009
- NQF Level 4
- Course Type: Skills Programme
- Type: QCTO
- Credits: 20
SP: Conflict Management
SP: Conflict Management
- SAQA: SP-210502
- NQF Level 5
- Course Type: Skills Programme
- Type: QCTO
- Credits: 8
SP: Workplace Preparation
SP: Workplace Preparation
- SAQA: SP-201201
- NQF Level 2
- Course Type: Skills Programme
- Type: QCTO
- Credits: 30
OC: Cleaning Practitioner
OC: Cleaning Practitioner
- SAQA: 121689
- NQF Level 3
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 120
OC: Supply Chain Distribution Manager
OC: Supply Chain Distribution Manager
- SAQA: 93544
- NQF Level 7
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 125
OC: Chef
OC: Chef
- SAQA: 101697
- NQF Level 5
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 558
National Occupational Certificate: Occupational Health and Safety Officer
National Occupational Certificate: Occupational Health and Safety Officer
- SAQA: 121929
- NQF Level 4
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 120
OC: Conference and Events Organiser
OC: Conference and Events Organiser
- SAQA: 102944
- NQF Level 5
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 227
OC: Bank Customer Services Clerk
OC: Bank Customer Services Clerk
- SAQA: 101710
- NQF Level 4
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 51
OC: Health Promotion Officer
OC: Health Promotion Officer
- SAQA: 94597
- NQF Level 3
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 163
OC: Adult Literacy Teacher
OC: Adult Literacy Teacher
- SAQA: 101709
- NQF Level 5
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 198
Advanced Occupational Diploma: Human Resource Management Advisor
Advanced Occupational Diploma: Human Resource Management Advisor
- SAQA: 121152
- NQF Level 7
- Course Type: Learnership
- Type: QCTO
- Credits: 178
OC: Design Thinking Practitioner
OC: Design Thinking Practitioner
- SAQA: 118705
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 100
OC: Family Law Practitioner
OC: Family Law Practitioner
- SAQA: 119432
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 205
OC: Paralegal
OC: Paralegal
- SAQA: 117325
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 330
OC: Computer Technician
OC: Computer Technician
- SAQA: 101408
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 282
OC: Software Developer
OC: Software Developer
- SAQA: 118707
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 220
OC: Cloud Administrator
OC: Cloud Administrator
- SAQA: 118699
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 149
OC: Cybersecurity Analyst
OC: Cybersecurity Analyst
- SAQA: 118986
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 173
OC: Office Supervisor
OC: Office Supervisor
- SAQA: 118740
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 240
Advanced Occupational Certificate: Human Resource Management Officer
Advanced Occupational Certificate: Human Resource Management Officer
- SAQA: 121151
- NQF Level 6
- Course Type: Learnership
- Type: QCTO
- Credits: 134
Higher Occupational Certificate: Human Resource Management Administrator
Higher Occupational Certificate: Human Resource Management Administrator
- SAQA: 121150
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 120
OC: Store Person
OC: Store Person
- SAQA: 99703
- NQF Level 2
- Course Type: Learnership
- Type: QCTO
- Credits: 41
OC: Retail Supervisor
OC: Retail Supervisor
- SAQA: 99573
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 100
OC: Retail Buyer
OC: Retail Buyer
- SAQA: 103145
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 131
OC: Commercial Cleaner
OC: Commercial Cleaner
- SAQA: 118709
- NQF Level 1
- Course Type: Learnership
- Type: QCTO
- Credits: 120
OC: Contact Centre Manager
OC: Contact Centre Manager
- SAQA: 99687
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 285
OC: Freight Handler
OC: Freight Handler
- SAQA: 96396
- NQF Level 3
- Course Type: Learnership
- Type: QCTO
- Credits: 122
OC: Retail Chain Store Manager
OC: Retail Chain Store Manager
- SAQA: 103150
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 106
OC: Office Administrator
OC: Office Administrator
- SAQA: 102161
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 445
OC: Internet of Things Developer
OC: Internet of Things Developer
- SAQA: 119262
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 141
OC: Data Science Practitioner
OC: Data Science Practitioner
- SAQA: 118708
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 185
OC: Clearing Forwarding Agent
OC: Clearing Forwarding Agent
- SAQA: 96368
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 120
OC: Insurance Claims Administrator (Assessor)
OC: Insurance Claims Administrator (Assessor)
- SAQA: 99668
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 131
OC: Sales Assistant (Retail)
OC: Sales Assistant (Retail)
- SAQA: 99669
- NQF Level 3
- Course Type: Learnership
- Type: QCTO
- Credits: 54
OC: Tourist Information Officer
OC: Tourist Information Officer
- SAQA: 101865
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 280
OC: Occupational Health and Safety Practitioner
OC: Occupational Health and Safety Practitioner
- SAQA: 99714
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 256
OC: Supply Chain Practitioner
OC: Supply Chain Practitioner
- SAQA: 110942
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 180
OC: Occupational Trainer
OC: Occupational Trainer
- SAQA: 97154
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 124
OC: Project Manager
OC: Project Manager
- SAQA: 101869
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 240
OC: Training and Development Practitioner
OC: Training and Development Practitioner
- SAQA: 101321
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 190
OC: Early Childhood Development Practitioner
OC: Early Childhood Development Practitioner
- SAQA: 97542
- NQF Level 4
- Course Type: Learnership
- Type: QCTO
- Credits: 131
National Certificate: Supply Chain Management
National Certificate: Supply Chain Management
- SAQA: 74149
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 150
National Certificate: Freight Forwarding and Customs Compliance
National Certificate: Freight Forwarding and Customs Compliance
- SAQA: 59365
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 130
General Education and Training Certificate: Transport
General Education and Training Certificate: Transport
- SAQA: 59300
- NQF Level 1
- Course Type: Learnership
- Type: SETA
- Credits: 120
National Certificate: Freight Handling
National Certificate: Freight Handling
- SAQA: 57831
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 128
National Certificate: Professional Cookery
National Certificate: Professional Cookery
- SAQA: 14111
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 145
Further Education & Training: Production Technology
Further Education & Training: Production Technology
- SAQA: 58779
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 143
National Certificate: Production Technology
National Certificate: Production Technology
- SAQA: 58785
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 120
National Certificate: Production Technology
National Certificate: Production Technology
- SAQA: 58781
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 125
Further Education & Training: Generic Management
Further Education & Training: Generic Management
- SAQA: 63333 (LP 57712)
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 157
National Certificate: Wholesale & Retail Operations
National Certificate: Wholesale & Retail Operations
- SAQA: 63409
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 135
National Certificate: Wholesale & Retail Distribution
National Certificate: Wholesale & Retail Distribution
- SAQA: 49280
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 125
National Certificate: Generic Management: Strategic Management: Banking
National Certificate: Generic Management: Strategic Management: Banking
- SAQA: 96102
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 162
National Certificate: Generic Management: Skills Development Management: Banking
National Certificate: Generic Management: Skills Development Management: Banking
- SAQA: 96101
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 162
National Certificate: Generic Management: General Management: Banking
National Certificate: Generic Management: General Management: Banking
- SAQA: 96100
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 162
National Certificate: Generic Management: Customer Management: Banking
National Certificate: Generic Management: Customer Management: Banking
- SAQA: 96099
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 162
National Certificate: Banking
National Certificate: Banking
- SAQA: 61589 (LP 20186)
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 173
Further Education and Training: Banking
Further Education and Training: Banking
- SAQA: 20185
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 101
Further Education and Training: Contact Centre Operations
Further Education and Training: Contact Centre Operations
- SAQA: 93996 (LP 71489)
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 178
National Certificate: Contact Centre Support
National Certificate: Contact Centre Support
- SAQA: 71490 (LP 73269)
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 128
Further Education & Training Certificate: Beauty & Nail Technology
Further Education & Training Certificate: Beauty & Nail Technology
- SAQA: 80646
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 156
National Certificate: Project Management
National Certificate: Project Management
- SAQA: 58395
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 120
Further Education & Training: New Venture Creations
Further Education & Training: New Venture Creations
- SAQA: 66249
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 174
Further Education & Training Generic: Management
Further Education & Training Generic: Management
- SAQA: 57712 (LP 74630)
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 154
National Certificate: Management
National Certificate: Management
- SAQA: 83946 (LP 23654)
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 122
National Certificate: Hygiene and Cleaning
National Certificate: Hygiene and Cleaning
- SAQA: 20175
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 132
National Certificate: Specialist Hygiene & Cleaning Services
National Certificate: Specialist Hygiene & Cleaning Services
- SAQA: 36233
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 120
General Education& Training Certificate: Hygiene & Cleaning
General Education& Training Certificate: Hygiene & Cleaning
- SAQA: 57937
- NQF Level 1
- Course Type: Learnership
- Type: SETA
- Credits: 120
Further Education and Training Certificate: Business Administration
Further Education and Training Certificate: Business Administration
- SAQA: 61595 (LP 35928)
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 143
National Certificate: Business Administration
National Certificate: Business Administration
- SAQA: 67465 (LP 23655)
- NQF Level 3
- Course Type: Learnership
- Type: SETA
- Credits: 125
National Certificate: Business Administration
National Certificate: Business Administration
- SAQA: 23833
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 133
National Certificate: Generic Management
National Certificate: Generic Management
- SAQA: 59201 (LP 60269)
- NQF Level 5
- Course Type: Learnership
- Type: SETA
- Credits: 162
OC: Artificial Intelligence Software Developer
OC: Artificial Intelligence Software Developer
- SAQA: 118792
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 209
National Certificate: New Venture Creations (SMME)
National Certificate: New Venture Creations (SMME)
- SAQA: 49648
- NQF Level 2
- Course Type: Learnership
- Type: SETA
- Credits: 140
SP: Assessment Practitioner
SP: Assessment Practitioner
- SAQA: SP-220320
- NQF Level 5
- Course Type: Skills Programme
- Type: QCTO
- Credits: 20
National Certificate: Wholesale & Retail Operations Supervision
National Certificate: Wholesale & Retail Operations Supervision
- SAQA: 49397
- NQF Level 4
- Course Type: Learnership
- Type: SETA
- Credits: 120
OC: Marketing Coordinator
OC: Marketing Coordinator
- SAQA: 118706
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 175
OC: Robotic Processing Automation (RPA) Developer
OC: Robotic Processing Automation (RPA) Developer
- SAQA: 119242
- NQF Level 5
- Course Type: Learnership
- Type: QCTO
- Credits: 185
merSETA SP: Logistics and Planning Phase 4
merSETA SP: Logistics and Planning Phase 4
- SAQA: SP 0880/14-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
OC: Bookkeeper
OC: Bookkeeper
- SAQA: 98959
- NQF Level 5
- Course Type: Qualification/Learnership
- Type: QCTO
- Credits: 364
merSETA SP: Production Operator
merSETA SP: Production Operator
- SAQA: SP 0947/15-17
- Derived from merSETA Framework
- Course Type: Skills Programme
- Type: SETA (merSETA)
- Credits: 0
ERM – Financial Services
ERM – Financial Services
Train the Trainer
Train the Trainer
Professional Sales Consultancy & Customer Service
Professional Sales Consultancy & Customer Service
Marketing and Sales
Marketing and Sales
Microsoft Excel 365 Level 3 With AI
Microsoft Excel 365 Level 3 With AI
Effective Debt Collection Strategies
Effective Debt Collection Strategies
Advanced Sales & Marketing
Advanced Sales & Marketing
Fraud Prevention & Monitoring
Fraud Prevention & Monitoring
Microfinance Administration
Microfinance Administration
Retail Digital Supply Chain
Retail Digital Supply Chain
Business Writing & Communication
Business Writing & Communication
Know Your Customer (KYC) Management
Know Your Customer (KYC) Management
Excel with AI
Excel with AI
Project Planning & Scheduling
Project Planning & Scheduling
Compliance Management
Compliance Management
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