SAQA ID: 20185
Further Education and Training Certificate: Banking
Title of Qualification:
SAQA ID: 20185 Further Education and Training Certificate: Banking NQF Level 4
Duration of Qualification:
This programme consists of Fundamental and Elective Unit Standards as follows and will be covered over a period of one year
Total Number of Credits:131
Entry Requirements
Access is open to all learners bearing in mind the learning assumed to be in place.
Module 1: Communication Skills
Module 2: Mathematical Literacy
Module 3: Organisational Ethics
Module 4: Customer Service and Contact Centre
Module 5: Understanding Banking Money Markets
Module 6: Enhance work practices
The qualification is intended to reflect the entirety of skills possessed by any learner, regardless of that learner’s prior educational background. Moreover, it is in the interest of equity that this qualification can reflect the unique sets of skills of individual learners, and individual needs, potentialities and talents are accommodated by this qualification in the interest of equity. In accordance with the terms of regulation 6140 and the needs and requirements of the specific banking industry the purpose of this qualification is to represent a planned combination of learning outcomes in the field of business, commerce, and management studies and specifically the sub-field of banking which has the purpose to provide qualifying learners the competence and the basis for further learning. The qualification also aims to provide benefits to society and the economy by enhancing citizenship, increasing social and economic productivity, providing specifically skilled/professional people, and transforming the redressing of legacies of inequity. Successful learners who complete this qualification are likely to enhance their marketability and employability by unlocking the access routes to additional education
and training.
Course Objectives
The exit-level outcomes of the qualification will be the sum of the outcomes of all the unit standards constituting the qualification. It is not possible to be more specific about the exit-level outcomes because the flexibility envisaged in the qualification makes countless permutations of unit standards possible. This flexibility is desirable because it reflects the multi-disciplinary nature of banking work, and the fluidity of jobs and roles
within the banking profession.
The sum of the specific outcomes of the unit standards comprising the qualification should make the learner competent for his/her job in banking, recognizing that no prescribed combination of unit standards will make the learner competent for all jobs in banking, even at a particular level of work.
For the learner who exits the qualification before completion, the opportunity always remains to re-enter the qualification, or even to re-enter a qualification at a higher level, incorporating the applicable unit standards for which he/she already has credit. In any event, the specific and critical cross-field learning outcomes which are required for competence in terms of the qualification should be consistent with the requirements
for effective performance in the job.
