SAQA ID: 96102
Strategic Management Banking NQF Level 5
Title of Qualification:
SAQA ID: 96102 National Certificate: Generic Management: Strategic Management:
Banking (Learning Programme ID 96102)
Duration of Qualification:
This programme consists of Fundamental and Elective Unit Standards as follows and will be covered over a period of one year
Total Number of Credits: 163
Entry Requirements
n/a
Module 1: Workforce and Workplace Management
Module 2: Workplace Operations, Change Management and Communication
Module 3: Workplace Risk, Coaching and Knowledge Management
Module 4: Workplace Finances and Project Plans
Module 5 - Strategic Management: Banking (Learning Programme ID 96102)
A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values including:
• Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the
achievement of the objectives and vision of the entity.
• Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
• Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
• Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
Course Objectives
The exit-level outcomes of the qualification will be the sum of the outcomes of all the
• Initiate, develop, implement and evaluate operational strategies, projects and
action plans so as to improve the effectiveness of the unit.
• Monitor and measure performance and apply continuous or innovative
improvement interventions in the unit.
• Lead and manage a team of first line managers to enhance individual, team
and unit effectiveness.
• Build relationships with superiors and with stakeholders across the value chain.
• Apply the principles of risk, financial and knowledge management and business
ethics within internal and external regulatory frameworks.
• Enhance the development of teams and team members.
