SAQA ID: 67465 (LP 23655)
National Certificate: Business Administration
Services Level 3
Title of Qualification:
SAQA ID: 67465 (LP 23655) National Certificate: Business Administration Services Level 3
Duration of Qualification:
This programme consists of Fundamental and Elective Unit Standards as follows and will be covered over a period of one year
Total Number of Credits: 125
Entry Requirements
n/a
Module 1: The Business environment
Module 2: Meeting communication and information
Module 3: The workplace and staff
Module 4: Co-ordination, bookings and business documents
Module 5: Business calculations
Module 6: The Office environment and its requirements
This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. It contains all the competencies, skills and values required by a learner who wishes to access the National Certificate in Business Administration Services at NQF: Level 4.
The National Certificate in Business Administration Services: NQF Level 3 is designed to meet the needs of those learners who are already involved, or wish to become involved, in the field of Administration. It is applicable to employed and unemployed learners. Administration is an essential field of learning as the competences required
by people doing administrative tasks are generic in nature and apply to all businesses in all sectors and to many non-business organizations such as sports and cultural clubs and the like.
Administrative tasks and administration are done at various levels depending upon the nature and size of the organization and its management structure. People involved in administration are known by such terms as secretaries, administrative assistants, administrators and clerks depending on the organization in which they are employed.
Who is the course intended for?
Learners working towards this qualification will find that the acquisition of competence in the unit standards, which make up the qualification, will add value to their work performance. This qualification is intended to enhance the provision of service within the field of Administration within all sectors. Through building day-to-day administration skills, as well as general operational competencies, the qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the administration field of learning.
Learning assumed to be in place and Recognition of Prior learning
Learners accessing this qualification are assumed to be competent in:
• Communication at NQF level 2
• Mathematical Literacy at NQF level 2
Recognition of prior learning:
The structure of this Unit Standard based Qualification makes the Recognition of Prior
Learning possible. If the learner is able to demonstrate competence in the knowledge, skills,
values and attitudes implicit in this qualification the appropriate credits should be assigned to
the learner. Recognition of Prior Learning will be done by means of Integrated Assessment
as mentioned in the previous paragraph.
This Recognition of Prior Learning may allow:
• For accelerated access to further learning at this or higher levels on the NQF
• Gaining of credits towards a unit standard
• Obtaining of this qualification in part or in whole
On achieving this qualification, the learner will be able to:
• Gather and report information
• Plan, monitor and control and information system
• Maintain booking systems
• Participate in meetings and process documents and communications related thereto
• Utilise technology to produce information
• Plan and conduct basic research in an office environment
• Coordinate meetings, minor events and travel arrangements
• Set personal goals
• Function in a team and overall business environment
• Demonstrate an understanding of employment relations
